Privacy Policy
Your Privacy Matters at StepSTEM
Learn how we collect, use, and protect your personal information.
Last updated: 28-Dec-2025
StepSTEM (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of parents, guardians, and students who use our services. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
- Parent/guardian name
- Student name and age (if provided)
- Email address
- Phone number
- Delivery address
- Payment-related information (processed securely via third-party gateways)
- Communication details (emails, messages, support requests)
2. How We Use Your Information
- Provide and manage STEM kits and live classes
- Communicate about orders, classes, and updates
- Provide customer support
- Improve our products and learning experience
- Share important announcements or newsletters (only if applicable)
3. Children’s Privacy
- StepSTEM services are intended for children under parental supervision
- All registrations and purchases must be done by a parent or legal guardian
- We do not knowingly collect personal data from children without parental consent
4. Use of Student Images, Videos & Feedback
Parents or students may voluntarily share images, videos, or feedback related to learning activities. Such content may be used for educational, marketing, or promotional purposes (website, brochures, social media). If a parent or guardian wishes to remove such content, they may contact us at:
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Payment information is handled securely by trusted third-party payment providers.
6. Sharing of Information
- Payment gateways
- Logistics partners (for kit delivery)
- Service providers essential to operations
We do not sell or rent personal information. All partners are expected to maintain confidentiality.
7. Cookies & Website Data
Our website may use cookies or similar technologies to improve user experience. Users may control cookie settings through their browser.
8. Emails & Communication
We may contact you via email or phone for class updates, order-related communication, and support assistance.
9. Changes to This Privacy Policy
StepSTEM reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
10. Governing Law
This Privacy Policy is governed by the laws of India.